Nobody Told Me That! A Dental Podcast with Teresa Duncan
Λεπτομέρειες Καναλιού
Nobody Told Me That! A Dental Podcast with Teresa Duncan
Teresa Duncan explores the dental business from behind-the-scenes of the industry to tackling management and business issues in the office. Show notes over at http://nobodytoldmethat.libsyn.com/
Πρόσφατα Επεισόδια
162 επεισόδια
EP 161 The Real World of Dentistry No One Prepares You For
More management and insurance knowledge in my newsletter: https://www.odysseymgmt.com/newsletter
Dental school prepares you to save teet...
Special Episode: The Dental Billing Lie Everyone Believes
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In this special takeover episode, Ashley Bond s...
EP 160 True Crime: California Dentist "Reign of Terror"
Dr. Bicuspid Editor-in-Chief Kevin Henry joins me to discuss some crazy current events! A California dentist has been sentenced to 75 years to life in...
EP 159 My Takeaways From The NADP Meeting
Every year, I attend Converge, the annual conference of the National Association of Dental Plans (NADP). It's where I explore the latest issues and ch...
EP 158 Lessons Patients Taught Me The Hard Way
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Lessons Patients Taught Me The Hard Way...
EP 157 The One Mistake That Could Wipe Out Your Dental Practice Overnight
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Did you know a single ransomware attack...
EP 156 Dental Insurance Secrets Every Dentist Should Know
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Did you know 80% of dental claim denial...
EP 155 Beyond Micromanagement: What Makes Today’s Office Managers Great
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Modern office managers lead through cla...
EP 154 Dental Case Acceptance Tips: How Your Team Can Increase Treatment Acceptance Rates
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Is the secret to more dental case accep...
EP 153 Dental Clues to Your Baby’s Developmental Delays: What Every Parent Should Know
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What if your child's speech or chewing...
EP 152 Future of Interoperability of Dental Information with Steve Roberts, CEO of VYNE
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Imagine a dental world where patient da...
EP 151 Dentists Are Burning Out FAST and Here's How to Stop It!
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Are you a dentist feeling overwhelmed, burned o...
EP 150 She Turned $40/mo Side Hustle into a 7-Figure Dental Business!
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She started charging just $40 a month—n...
EP 149 Dr. Greg Wu Defies Medical Odds and Grows As A Leader
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A stroke stole his manual skills—could...
EP 148 What To Do When Tragedy Strikes A Dental Practice
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What actually happens when an unexpected loss o...
EP 147 Why Most Dentists Are Losing Money on PPOs… And How to Stop It!
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Are you a dentist or manager in a seemi...
EP 146 Key Tips You Absolutely Need Before Outsourcing Your Dental Billing!
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Outsourcing your dental billing can eit...
EP 145 DENTAL INSURANCE and MEDICARE ADVANTAGE Secrets You Need to Know!
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Missing these insurance secrets could c...
EP 144 Dental Billing & Outsourcing with Michelle Repash
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Dental billing companies can spo...
EP 143 Medical Billing for Dental Procedures: Your Newest RCM Tool
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Leslie Icenogle, CPC, a leading medical-dental...
EP 142 How Erika Pusillo Built A Dream Career As A Dental Manager
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Ever wonder what happens when a sterilization tech becomes a practice...
EP 141 Hiring a Dental Manager? Avoid These Mistakes
Are you struggling to find the right office manager? It might be costing you more than you think!
In this episode, I'm sharing how to av...
EP 140 My Advice and Two Impactful Words For An Amazing 2025
Along with my quick wrap up of 2024 I thought that I'd share two words that have helped me in difficult situations. Perhaps they'll come in handy for...
EP 139 Industry Updates and How They Impact Your Dental Business with Ted Osterer
Ted Osterer returns to the show to discuss recent bankruptcies and sales in our industry. Large companies are experiencing shifts and they have teams...
Ep 138 What Every Dental Practice Needs to Know About Labor Laws and Employee Relations
In this episode of Nobody Told Me That!, I sit down with HR expert Alan Twigg from Bent Erickson and Associates to discuss HR policies and how they ca...
Ep 137 How and When to Terminate a Patient
Not every patient is a good fit for your practice. Life is actually easier when you prune the bad ones. If you've dealt with patients who miss appoint...
EP 136 Growing Into A Great Manager
Being a new manager is scary and challenging. Everything is different now. You are juggling your work friendships and building trust with your doctor...
EP 135 Chew On This Cross-Pod: Space Dentistry and Assistants Giving Injections
These are excerpts from two fun episodes of my other podcast Chew on This. Have you ever wondered how treatment in space would happen? Of course you h...
EP 134 What's The AADOM Conference All About? | American Association of Dental Office Management (AADOM)
What's the big deal with the AADOM Conference? New attendees are often surprised by the event so let me share what to expect. The AADOM Conference off...
Ep 133 Cross-Pod: The Future of Dental Billing
I'm sharing a recent podcast episode I recorded with my friends at A Breath of Fresh Air. Their podcast focuses on dental billing and they wanted my t...
EP 132: How to Manage Out-of-Control Claims in Your Dental Practice
Dealing with out-of-control claims can feel overwhelming but I'm here to help you get a handle on it. We'll break down actionable steps to bring order...
EP 131: The Truth About Going Out of Network
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You should know a few facts about leaving a network before you make any big decisions. In this solo ep...
EP 130: Insurance Mailbag: Audits, Medicare Advantage & Disallows
My Mid-Year Insurance Update webinar generated a lot of questions (as usual!). I couldn't answer them all so I thought I'd share them with you. The we...
EP 129: Mastering Dental Marketing with Sean Hamel
In this episode I was able to hang out with Sean Hamel, the brain behind the Art of Dental Marketing. He believes strongly in personalized, emotionall...
EP 128: Virtual Clinical Dentistry Is Easier You Think with Brant Herman
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My friend Brant Herman joins me to talk about virtual clinical dentistry. It's not a st...
EP 127: Bite-Sized Social Media Strategies for Dental Teams with Rita Zamora
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In this special mini edition of "Nobody Told Me That!" I turned the reins over to Rita...
EP 126: Virtual Receptionists and Digital Customer Service with Rita Zamora and Rebecca Herring
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In this episode of "Nobody Told Me That!" we explore how modern solutions like virtual...
EP 125: AI’s Impact on Diagnosis, Treatment and Insurance Claims with Dr. Mike Barniv
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In this episode, I interviewed Dr. Mike Barniv who has impressive street cred in the AI...
EP 124: GPOs, PPO Challenges, and Supply Savings with Ted Osterer
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In this episode, we tackle the financial challenges of operating a dental practice, wit...
EP 123: Dental Insurance Updates with Lisa Greer of CDA
Don't forget to check out the video episode on YouTube!
Lisa Greer is the California Dental Association's dental benefit expert (and repeat gue...